1. Get yourself known
To increase your visibility, people need to find you quickly. Through your presence on social networks, you simplify the task, because on average, people spend 1h30 each day on social platforms. It's very easy to create a page for your business. You can communicate with your customers, inform them of your new products, etc. Don't forget to invite your friends to follow your page.
2. Retain customers
With customers who follow you on social networks, there is no better way to build loyalty. Use platforms like Twitter or Facebook for contests, promotions, special announcements, and above all, do not forget to respond to advice, complaints or feedback from your customers. Demonstrate to customers how they are important to you and they will remain loyal to you and your comapny.
3. Drive traffic to your website
Uploading content on social networks can increase traffic on your website. By adding social sharing pages on your website and mentioning the URL of your website to your social profiles, you will turn your "followes" into future customers.
4. Improve SEO
Social networks have an impact on SEO optimization. These work in conjunction, but only if social networks are used. A company that is popular on social networks will be shared, there will be more comments, likes, traffic on the website, therefore more visibility on the search engines. It's a snowball effect.
5. Reduce costs
Social networks can help you reduce costs in several ways. There is no better advertisement for your business that your social networks. In fact, job postings on LinkedIn, promoting a product on Facebook or Instagram, doing a contest on Twitter are free and effective practices for businesses. Also, you can see a cost reduction in the customer service area. For example, you can avoid calls to customer service by responding directly to questions on your social networks. On your blog, some of your readers will respond themselves to questions from other site visitors directly into the comment box.
6. Better recruit
Recruiting employees can be a difficult task but social networks can save you lots of time and money! With LinkedIn, a social network focused on professional relationships, you can market yourself to prospective employees while targeting potential candidates.