WebSelf users

Privacy policy

Last update : May 24 2018

Protecting your privacy is important to us. WebSelf.net is committed to protecting the confidentiality, security, and accuracy of the personal information we collect, use and disclose in accordance with applicable law. This privacy policy (the "Privacy Policy") is a statement of principles and guidelines concerning the privacy of individuals who are our customers, our service providers, and other individuals ("you") (with the exception of our personnel, whose personal information is collected, used and disclosed in accordance with our privacy policy for staff).

CONSENT
BY SUBMITTING PERSONAL INFORMATION TO WEBSELF.NET OR ITS AGENTS, YOU AGREE THAT WE MAY COLLECT, USE, AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS POLICY FOR THE PROTECTION OF PRIVACY, FOR PREFERENCES OF THE PROTECTION OF YOUR PRIVACY, WE HAVE INDICATED AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you can refuse or withdraw your consent to certain specified purposes at any time by contacting us. If you refuse or withdraw your consent, it may be that we are unable to provide you or continue to provide certain services or information that you may find useful.

1. The Company

WebSelf.net is a subsidiary of Novaxis Solutions, Inc. whose activities are focused on the area of the web. The company is based on the development and integration of Internet solutions, as well as the dissemination of electronic document content.
This privacy policy applies to the collection, use, and disclosure of personal information about customers and consumers of our products and services.

2. The type of personal information collected

The Canadian legislation on privacy defines personal information broadly as any information about an "identifiable individual" or as information that identifies an individual. The types of personal information we may collect from you from time to time include: your name, address, phone number, your e-mail address, or your previous addresses, information concerning the payment (for billing), and your service preferences. In addition, from time to time, we may request further information about your interests, your profession, and your background. For example, we sometimes ask our customers to fill out surveys to better know issues, products, or services that may interest them. Finally, from time to time, we may acquire demographic and other information about you (e.g. your profession and your interests), and of an external organization, but only if you have previously agreed to allow this organization to disclose information to companies like WebSelf.net.

3. The reasons for collecting your personal information

We collect your personal information for the purposes indicated below :

(a) To provide the product, service, or information you requested
If you are a customer of one of our services, we use your name and address (postal and email) to deliver the product, service, or information that you requested, and to follow up on transaction (e g., send a bill, notify you of the expiration of your subscription, etc.).

(b) To process payment
Your credit card number or banking information for direct debit payments are used only for processing payments and to show you various choices of payment, but not for marketing.

(c) To send you information
From time to time, we may send you more information about our products and services.

(d) Other Purposes
In addition, on occasion, we may use your personal information for the following purposes :

  • Identify errors, fraud, theft, and other illegal activities and protect WebSelf.net and other third parties, and verify compliance with the WebSelf.net policies and contractual obligations;
  • Understand your needs and preferences, including to contact you and conduct surveys, research, and evaluations;
  • Obtain audited statements regarding the number of customers’ products and services;
  • Conduct business transactions, including purchase, sale, lease, merger, consolidation or any other type of acquisition, disposal, securitization or financing involving WebSelf.net;
  • Any other purpose that we can provide from time to time.

4. The disclosure of your personal information

We may disclose your personal information to third parties in the following circumstances listed below:

(a) Communications service providers
We may disclose your personal information to other companies that provide services on our behalf, including contract enforcement officers, auditors, our software developers (including designers and host web sites), and providers of data processing, document management, and office services. In addition, we may disclose your personal information to an organization or individual whose services were retained by WebSelf.net to evaluate your creditworthiness or to collect outstanding debts on an account, or to our auditors. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

b) Communication Business Units
We may disclose your personal information to any of the units that form part of the group Novaxis Solutions, Inc. (e.g. WebSelf.net, its subsidiaries, and its affiliates) to better serve you, and provide you with information regarding the products and services of our group.

(c) Communication with trading partners
On occasion, our Web sites may offer their customers lists to other carefully screened organizations that want you to advertise a product or service that might interest you. We review the documents that would be sent to you before providing your email address to ensure that the organization is trustworthy, and that the material is appropriate, and does not contain misleading information.

(d) Communication in Business Transfers
WebSelf.net may participate in the sale or transfer of part or all of its activities. As part of that sale or transfer, WebSelf.net may disclose your personal information to the acquiring organization, but require that the latter agrees to protect the confidentiality of your personal information in a manner consistent with this privacy policy.

(e) Law enforcement and disclosure under law
WebSelf.net may disclose your personal information to a government agency that has asserted its lawful authority to obtain information or when WebSelf.net has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena, warrant, or order of a court, person or body with jurisdiction to compel the presentation of information, or to comply with a court decision concerning the presentation of information records. WebSelf.net may also disclose your personal information to its legal counsel.
If you prefer us NOT to share your personal information as described above in clauses 4a) to 4d), simply inform us (see "Contact Us" below).

5. Controlling your personal information

WebSelf.net wants you to be able to maintain control over how we use your personal information.

Especially :
You may have the right not to participate in some or all of those purposes, uses and disclosures listed in sections 3 and 4 above.

You still have the option to instruct us not to use your name, address, email address, etc., and to provide you the product, service or information you requested.

See the section "Contact Us" below.

Email communications will always include an identification of the sender and the option "Unsubscribe."
As mentioned above, it may be that we are unable to provide you our services if you withdraw your consent to our use of your personal information.

6. Storing your personal information

Your personal information is stored in secure locations and on servers controlled by Novaxis Solutions, Inc. located either in our offices or at the offices of our service providers. To access your personal information, please contact us. Our official responsible for protection of confidentiality is shown under the heading "Contact Us" below.

7. Consultation with your personal information

Upon written request, subject to certain exceptions, WebSelf.net will inform you of the existence, use, and disclosure of your personal information.. You must send your request for access. Our official responsible for protection of confidentiality is shown under the heading "Contact Us" below.

8. Protecting your privacy

We make every reasonable effort to prevent the loss, misuse and, alteration of personal information under our control. Our security policies are periodically reviewed and enhanced as necessary.

Only employees and suppliers have access to your personal information. When personal information is sent to a third party for processing, we ensure, through contractual agreements with them, that your personal information remains secure. We keep your personal information during the period while we provide a product or service, and for a reasonable period thereafter, in the event that you wish to resume service.

We operate secure data networks protected by systems of firewall and password protection corresponding to industry standards. However, we can not guarantee that personal information voluntarily disclosed in chat rooms or discussion groups will not be collected and used by third parties, in which case, you may receive unsolicited messages from third parties.

9. The protection of confidentiality and our sites

WebSelf.net sometimes collects personal information through its various sites. This clause contains additional information about the collection of personal information.

Cookies - When an individual accesses websites like WebSelf.net, we may use a browser feature called a "cookie" (cookies) to collect information such as user’s browser type and operating system, the domain name or web sites where the visitor originated, date and duration of visit, number of visits, average time spent on our website, pages viewed, and the number of cookies accumulated. A cookie is a small text file containing a unique identification number that identifies the visitor's browser (without necessarily identifying the user) for our computers each time our websites are visited. Unless a visitor specifically informs us (e.g. by registering for our services or sending us a message using the website), we will not know the identity of visitors. In addition to the purposes described in our privacy policy, we may use this information from our websites, and share with other organizations with whom we have a commercial relationship to measure the use of our web sites and to improve functionality and content. Visitors can reset their browsers either to notify them when they receive a cookie or to decline cookies. However, when visitors refuse cookies, they may be unable to use some of the features available on our website.


Online Communications - In order to receive a product, service, or information, we may voluntarily provide personal information for purposes such as questions, inquiries, and subscription to a product, consultation or downloading a document, or participation in contests and surveys. If you are identified as a registered WebSelf.net user of an online service, we may combine and store personal information about your use of our web sites and online information you have provided with certain other information online and offline that we have collected.

Email Communications – Occasionally, we may send you email communications related to marketing or promotions containing information that can be useful, including information on products and services from WebSelf.net and other third parties with whom we maintain business relationships. We will include instructions on how to unsubscribe and inform us of your preferences if you decide you do not want to receive email marketing or promotions in the future from WebSelf.net.
Also, if you send us an email message, we may retain that message, your email address, and any response we send you.

Advertisers - If you provide certain personal information about one of the websites WebSelf.net to request information to a third party (as seller), we are not responsible for the use by such third party of your personal information. Therefore, we suggest you first learn more about the policies to protect the confidentiality of such third party by visiting their website or by contacting him by mail or telephone before providing your personal information.

Opinion Polls - Opinion polls on our websites are anonymous. We do not correlate votes submitted via such polls with names or email addresses, unless it is stated in the collection.

Chat rooms and bulletin boards - some WebSelf.net websites are open to Internet chat rooms and message boards. Only individuals aged 18 years or older can participate in our chat rooms and on our message boards. The voluntary disclosure of personal information in a chat room or bulletin board is not governed by this privacy policy. Any communication in a chat room or message board is public, not private, and you transmit such information at your own risk. Although it is forbidden to use our forums as a source of email addresses for sending unsolicited messages or spam, others may still encounter your email address and send you messages if you post your email address, and we cannot control such actions by third parties. We advise you to be careful and attentive at all times while browsing the Internet.

Searches - For your convenience, search functions are sometimes provided on our websites. We keep journals recording the search terms to learn more about the kind of information our visitors are seeking and to improve our services.

Hyperlinks - For your convenience, WebSelf.net websites sometimes include hyperlinks to websites operated by third parties. By activating these links, you leave the WebSelf.net websites for another, which may be subject to privacy policies and practices different from WebSelf.net. WebSelf.net disclaims any liability for the use of these third party websites.

Advertising to Children - We believe that none of the WebSelf.net websites are aimed directly at children aged 13 and under. Our advertising does not deliberately target children aged 13 and under, except as authorized by law.

Individuals aged 18 and under - people aged 18 and under should not provide or post personal information on our sites without permission from their parents or guardians.

10. Canadian Marketing Association

We adhere to the Code of Ethics and Standards of Practice of the Canadian Marketing Association ( "ACM"), including its policy of privacy protection on the Internet.

11. Changes to the policy of privacy

WebSelf.net reserves the right to modify or supplement this privacy policy at any time. If we make changes to this privacy policy, we will post those changes on our sites, and the amended policy is available upon request to the responsible for protecting the confidentiality of WebSelf.net. However, WebSelf.net will obtain required consent under applicable privacy laws if it seeks to collect, use, or disclose personal information about an individual for purposes other than those for which consent was given, unless it is otherwise required or permitted by law.

12. How to contact us

WebSelf.net has appointed an official responsible to oversees compliance with this privacy policy and applicable privacy laws. The contact information for the official responsible for protecting confidentiality at WebSelf.net is as follows:

Official for protection of confidentiality
400, Boulevard Langelier,
Québec (Québec) G1K 5N9
http://support.webself.net/hc/en-us
Télécopieur : (418) 694-2176

Appendix 1 - Protection of personal data

Your WebSelf data

Which of my personal data is collected ?

  • Which data ?

The information we collect is used to improve the services offered to all our users.

When you create a WebSelf account, you provide us with personal information, including your name and a password. You also have the option to add a phone number or payment information to your account.

We gather from our side some information such as IP addresses, connection data and navigation data, order history and preferences.

Some data is collected because you give it to us voluntarily, other automatically because of your actions on the website and other can be transmitted by partners.

  • When ?

We collect the information that you provide us, especially when :

  • you create your customer account on our website
  • you place an order on our website
  • you browse our website
  • you participate in a game or contest
  • you publish your website
  • you contact our customer service
  • you write a comment
  • you view our ads

On what legal basis and for how long are my personal data processed?

The processing of your personal data is justified by different bases (legal basis) depending on the use we make. You will find below the legal bases we apply.

  • Legal basis of the treatments

Among the applicable legal bases :

  • The contract: the processing of personal data is necessary for the execution of the contract to which you have agreed.
  • The legitimate interest: WebSelf has a commercial interest to treat your data which is justified and does not infringe on your private life. With some exceptions, you can at any time oppose a treatment based on the legitimate interest by signaling it to WebSelf.
  1. The data you have provided us - Legal Basis Contract
  • Last name, First Name
  • E-mail
  • Adress
  • Payment method (card numbers are stored by Spreedly)
  • Identifiers
  • Birth date
  • Business
  • Phone

We collect this data to improve our product, create services and generate reports.

  1. The data we collect - Legal basis: Legitimate interest
  • IP addresses
  • Navigator
  • Clicks
  • Mapping

We collect this data to improve our product, create services and generate reports

How do we use the information we collect ?

  1. To provide, improve and develop our services
  2. To create and maintain a reliable and secure environment.
  3. To provide, customize and improve our marketing advertising.

What use of data related to - Social Networks ?

The use of social networks and WebSelf services or applications in connection with these social networks are likely to lead to the collection and exchange of certain data between social networks and WebSelf. We invite you to read the policies of personal data protection of these social networks in order to take precise knowledge of the information which is collected and which can be transmitted to WebSelf in connection with its websites and applications as well as the purposes of use of your data, especially for advertising purposes.

  • « Plug-ins » and social modules

Our website uses "plugins" or social modules. These include small buttons "I like", "share" on third-party social networks such as Facebook, Twitter, Google + .... that you can find on our websites and applications. They allow you to like and share information from our websites and apps with your friends on social networks. When you are on a WebSelf page containing plugins or social modules, a connection is established with the servers of the social networks (Facebook, Twitter ...) who are then informed that you have accessed the corresponding page, even if you do not have a Facebook or Twitter user account, and even if you are not connected to your accounts.

  • Social connect

The Social Connect feature allows you to connect to our website with your social network accounts to facilitate your purchases and access to our services. When you connect to our site with these third-party accounts, WebSelf may access certain information to provide you with a personalized and social experience. The information collected by WebSelf on our site and application are not transmitted to social networks without your consent. It's your responsibility to manage your privacy settings on social networks when you want to connect to WebSelf services with your social network credentials.

My rights as a user

  • Managing your information
    • You can access and update some of your information through the settings of your WebSelf account or by sending us a contact request.
  • Correction of inaccurate or incomplete information
    • You can correct inaccurate or incomplete personal information directly via your profile or by sending us a contact request.
  • Data retention
    • After closing your account, the data is permanently deleted except those that may allow WebSelf to justify the performance of its legal or contractual obligations. The data thus preserved are for a limited period and are not used during this period.
  • Objection and deletion of data
    • After closing your account, the data are permanently deleted except those that may allow WebSelf to justify the performance of its legal or contractual obligations. The data thus preserved are for a limited period and are not used during this period.
    • You can terminate your account at any time by going directly to your WebSelf profile, as part of the terms and conditions of use and sale of your subscription

Data protection and security infrastructure

We place great importance on our customers’ information protection and the confidentiality of their users. As a cloud-based company that manages some of our customers' most valuable data, we have established high security standards. WebSelf.net is taking all reasonable measures possible to avoid any unfortunate event (illegitimate access, an unwanted modification or the disappearance of personal data).

We collect certain browsing data to enable us to ensure the security of our services and to detect, avoid or trace any attempt of malicious or computer intrusion or any violation of the conditions of use of our Services.

Data is preserved using security concepts such as:

  • Firewall;
  • Load balancers;
  • Backups of data every day;
  • Data encryption;
  • Replication of data in different geographical areas.

Data Protection Officer

Marius Hatot

Role: Co-Fondateur & CTO

Email: support@webself.net

Address: 400, boul langelier, G1K5N9, Qc, Canada

The way we treat your data does not leave us indifferent!

A question, a remark, a worry ...?

Don’t hesitate to contact us !

Addendum 2

Fair practices in information

In Canada, fair information practices regarding your personal information are contained in a series of principles developed by the Canadian Standards Association and incorporated into Canadian legislation on privacy. These principles aim to ensure that companies treat your personal information fairly, protect its confidentiality, and provide individuals with the means to maintain a reasonable level of control over how their personal information is collected, used, and disclosed. WebSelf.net collects, uses, and discloses your personal information using fair information practices corresponding to the ten privacy principles below:

Principle 1 - Responsability

WebSelf.net is responsible for personal information under its control, and has designated an official for the protection of confidentiality that must ensure compliance by WebSelf.net of this protection policy of confidentiality and laws on protection of personal information. The contact information of the official responsible for protecting confidentiality at WebSelf.net is available in the section “Contact us" in this privacy policy. Furthermore, our liability for the personal information we collect continues even if we communicate such information to third parties. For example, when we disclose your information to another organization (e.g. one of our service providers), we take contractual and other measures to ensure that these providers protect your personal information appropriately.

Principle 2 - Identifying Purposes of Collecting Personal Information

WebSelf.net will identify the purposes for which your personal information is collected before or upon collection thereof. Some of those purposes for which WebSelf.net collects, uses, and discloses personal information is described in clause 3 of this privacy policy. If we intend to collect, use, or disclose your personal information for additional purposes, we will amend this policy to protect confidentiality or we will seek your consent.

Principle 3 - Obtaining consent to the collection, use or disclosure of personal information

We will obtain your consent for the collection, use, or disclosure of your personal information, except as permitted by law. For example, we ask for your consent for the collection, use, and disclosure of your personal information for purposes described in clause 3 of this privacy policy; You can withdraw your consent at any time in respect of some or all purposes indicated, subject to legal or contractual restrictions and reasonable notice. However, please note that in certain circumstances, we may not be able to provide our services if you withdraw your consent with respect to our use of your personal information.

Principle 4 - Limiting Collection of Personal Information

WebSelf.net restricts the collection of personal information, both in terms of quantity and type of information, to what is necessary to fulfill the purposes identified by WebSelf.net. In addition, WebSelf.net collects your personal information by fair and lawful manners, and not to deceive you or mislead you about the purpose for which information is being collected.

Principle 5 - Limiting Use, Disclosure and Retention of Personal Information

WebSelf.net will not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required by law. WebSelf.net will retain your personal information as long as necessary for the fulfillment of said purposes.

Principle 6 - Accuracy of Personal Information

WebSelf.net strives to ensure that your personal information is as accurate, complete, and current as required by the purposes for which they are intended. WebSelf.net will update personal information when necessary to achieve the identified purposes or upon notification of the individual concerned. WebSelf.net will not routinely update personal information, unless this process is necessary to fulfill the purposes identified. If your contact information and/or other personal information changes, please contact us to update our records.

Principle 7 - Security Measures

WebSelf.net protects your personal information through security safeguards appropriate to the sensitivity of the information. For example, computer servers where we store your personal information are protected by firewalls and other security devices matching industry standards. In addition, your personal information is only available to our employees and our service providers that feature selective access to offer you our services or otherwise fulfill the purposes specified in clause 3.

Principle 8 - Transparency about policies and practices

WebSelf.net will ensure that accurate information about its policies and practices regarding the management of your personal information is easily accessible. For example, the most recent version of this privacy policy will always be available on WebSelf.net at the URL "www.WebSelf.net/privacy-policy" and you may also asks the official responsible for privacy at the addresses identified in the clause "Contact Us".

Principle 9 - Individual Access to Personal Information

Upon written request, subject to certain exceptions, WebSelf.net will keep you informed of the existence of your personal information, and its use and disclosure to third parties, for your consultation. If we do not allow you to view this information, WebSelf.net will notify you in writing providing the reasons for the refusal and inform you of possible recourses. If access is granted, WebSelf.net will provide a reasonable opportunity to review your personal information. You can challenge the accuracy of the information, and have it amended as necessary.

Principe 10 - Challenging complaint regarding non-compliance with the principles

You have the right to submit a non-compliance complaint for this privacy policy with the official responsible for the privacy at WebSelf.net.